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Frequently Asked Questions

  • Do you accept new patients?
    Yes! We are always accepting new patients of all ages. Whether you're looking for a family dentist, emergency care, or cosmetic treatments, our team is here to help.
  • How do I book an appointment?
    You can either: Call us at (613) 828-4444 Book online through our secure form
  • What payment methods do you accept?
    We accept: Visa / Mastercard Debit / Interac Cash Direct insurance billing (if supported by your plan)
  • Do you accept dental insurance?
    Yes, Westend Dental Clinic accepts most major dental insurance plans. We offer direct billing (assignment of benefits) whenever possible, so you don’t have to pay the full amount upfront and wait for reimbursement. We commonly work with insurance providers such as: Sun Life Manulife Canada Life (formerly Great-West Life) Green Shield Canada Desjardins Blue Cross ClaimSecure Contact us and we’ll be happy to verify your coverage details before your appointment.
  • Do you accept emergency patients?
    Yes! We do, please give us a call as soon as possible at (613) 828 4444 We will get you booked asap. (usually within the same day)
  • Do you offer sedation for nervous or anxious patients?
    Yes, we offer Minimal Nitrous Oxide Sedation to help make your dental visit more comfortable and stress-free. Nitrous Oxide (laughing gas) is a safe, fast-acting option that helps ease anxiety and wears off quickly. Minimal sedation (also known as conscious sedation) helps you feel relaxed but awake during treatment. It’s ideal for patients who experience: Dental anxiety or fear A strong gag reflex Difficulty sitting still for long procedures We’ll review your medical history and explain everything beforehand to ensure it’s safe and appropriate for you. If you’re nervous about visiting the dentist. you’re not alone, and we’re here to help.
  • Is Westend Dental Clinic a CDCP (Canadian Dental Care Plan) provider?
    Yes, we are! Westend Dental Clinic is registered to accept CDCP patients. If you're approved for coverage, let us know when booking and we’ll take care of the rest.
  • Is teeth whitening covered under dental insurance?
    Unfortunately in most cases, no. Teeth whitening is considered a cosmetic dental procedure, and is not covered by most insurance plans. We’ll be happy to discuss pricing and package options during your consultation.
  • How much do dental treatments cost at Westend Dental Clinic?
    We follow the Ontario Dental Association (ODA) Fee Guide, which is updated annually. This means our prices are fair, transparent, and consistent with the standard rates recommended for dental services across Ontario.
  • Do you accept student dental insurance from local colleges and universities?
    Yes, we do! Westend Dental Clinic proudly accepts student dental insurance plans from major institutions in Ottawa, including: Carleton University (CUSA Health and Dental Plan) University of Ottawa (uOttawa Health Plan) Algonquin College (ASA Health Plan) If you're a student, just bring your plan details or student ID to your visit — we'll help verify your coverage and process your claims directly whenever possible. We also accept UHIP plans for international students!
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